Business Director Ollie is the driving force of WellGuided. He manages everything from behind the scenes and can usually be found in his office tapping away on the computer or rushing around the salon floor making sure that everything is running smoothly.
Ollie relishes in making the time to step away from his desk and chat with clients, often making them tea or coffee, and looking after their needs.
If you can’t find him doing any of the above, Ollie will be cleaning – He’s overly obsessed with keeping the salon very clean at all times.
“Customer service is very important to us. It’s fantastic that we provide people with amazing hair, but it’s not enough on its own. We strive to deliver that something extra. We are very privileged that people come into the salon and use our service, and so it’s our responsibility to look after them and to make them feel comfortable. This is a safe space where everybody is welcome. We will always go above and beyond to make sure that the customer journey is a happy one.”
WellGuided is the vision of owner and Salon Director Ryan.
Ryan has one main objective: To guide his clients through a tailored and bespoke service that exceeds their expectations and leaves them looking and feeling their very best.
Ryan lives to work. The salon and his clients mean the world to him. He would happily be at work and cutting hair for 12 hours a day, 7 days a week – but we do try to stop him…
“I’m often asked why I chose the name WellGuided. Admittedly it’s not the catchiest name I could have chosen. It’s about guiding people well. I educate my clients, teaching them about their hair. We discuss what works for them, and what doesn’t. I give them advice which results in less trips to the salon as opposed to more. I really care about my client’s best interests. I want them to look great when they leave the house every day, not just when they leave the salon. It’s about longevity. It’s about my clients being with me for years to come. It’s about them trusting me. It’s about us building a relationship together.”
Felicity has had a long career in hairdressing.
Flic (as she’s known to us) is very welcoming and she delights in chatting to the clients. Flic will make you feel at home and put you at ease while you relax in her chair.
She loves the creativity that is involved in her career and is happiest when creating beautiful hair for special occasions.
“I love being a part of the WellGuided family. Coming into work every day is exciting. My passion is creative styling. I would happily do hair-up’s all day if I could. I think that’s what my forte is. From festival looks to elegant styles, if you want to look extra special, I’m the person to help you achieve it.”
Senior Stylist Laura began her hairdressing career on leaving school at the age of sixteen.
Laura has a passion for hair colouring, and she religiously follows and stays up to date with the very latest colour trends.
She is gifted at creating bespoke results and her cutting technique is exemplary. Her skills are much admired by her ever growing list of loyal clients and WellGuided are proud to have Laura as part of the family.
‘I’ve always been interested in hair, even from a very young age.
When I was little, I would spend hours playing with hair. As I got a little older doing plaits and braids for my family and friends soon grew to me colouring and styling for them at home. It was when I left school that my career began. For me hairdressing was the only option and I was delighted to be following that path.
I love how fast paced the industry is and how quickly trends change. I invest a large amount of my time following, learning and perfecting all new trends so that I’m always up to date with what is current.
Texturising and personalising my results to provide a bespoke finish, and continually building myself as a stylist is what I focus on and what I aim to deliver every day.
I’m very honoured to be a member of Team WellGuided and very excited to grow with this amazing salon and our loyal and ever-expanding clientele.’
Had my hair cut and coloured by Ryan and love the results. Would recommend anyone to have your hair done by Ryan. Fabulous hairdresser.
Ryan is brilliant with mens cuts. not over priced. Very professional service. I would definitely recommend well guided hair!
Ryan is fantastic at his job and is fab with doing children's hair too me and my three girls have had our hair done by Ryan and i wouldn't go anywhere else now. I would Definitely recommend this hair salon. xx
The team at Wellguided are experienced and knowledgeable so you know your hair is in good hands! I have been delighted with my hair cut and colour after every visit so much so that I have recommended Ryan to all my friends and family.
Hair styled by Ryan love the result. Excellent and friendly... I would be happy to recommend Ryan to anyone. Looking forward to my next appointment. Fab hairdresser xx